ACORN North West region

ACORN's North West region contains the Branches and Groups Manchester and Liverpool, as well as many other members in other towns and cities, all fighting campaigns on the issues that matter to them. Join in with an action near you so we can win.

We are stronger together.

ACORN's North West region contains the Branches and Groups Manchester and Liverpool, as well as many other members in other towns and cities, all fighting campaigns on the issues that matter to them. Join in with an action near you so we can win.

We are stronger together.

Torren Hevingham, Release Beth from Her Tenancy!

43 emails sent

Beth has been a tenant with Urban Evolution over the past 4 years, diligently paying rent every month. In the last 2 years, there have been significant issues with the hot water, the last winter period, Beth struggled to have any hot showers and had to heat up water from the kettle to clean herself. After many complaints, including to the council and ombudsman, the situation was never fully resolved. Exasperated at every attempt, Beth had also put up a sticky note in the communal lift saying 'Fix the Water', to which she received a fine of £250 for 'anti-social behaviour, littering and vandalism'.

In the last few months, the lifts became out of use for extended periods of time, which is now the last straw! Beth has disabilities, which affect her mobility and she could no longer put up with this! Beth sent notice 6 weeks beforehand that she wanted to end her tenancy and leave, but Urban Evolution have ignored her request.

We are demanding that Torren Hevingham release her from her contract, with immediate effect.

Please share this email-writing campaign far and wide with friends and family, so Torren knows that this is not humane!

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Dear Miss Hevingham,
(Head of Lettings, Urban Evolution)

I am appalled to hear the treatment Beth has faced from Urban Evolution whilst being a tenant there, including: 
1) Two years of battling inconsistent and inadequate repairs to the hot water, leaving the tenant with cold showers in the winter periods, and having to use the kettle for hot water to clean herself!
2) The lifts being out of use for extended periods
3) A £250 fine being imposed for complaining about the repairs on a sticky note saying ‘Fix the Water’.The charge was for ‘anti social behaviour’
4) Despite giving 6 weeks notice back in May to request leaving the property, Beth has faced many delays from Urban Evolution, including getting no response to where she should leave her keys. This has led to her accruing £1300 in rent arrears due to moving out.

The repairs have affected her disabilities and mobility issues, as well as causing great stress.

It is inhumane for you to treat tenants this way and I agree with ACORN Liverpool's demand to release Beth from her tenancy with immediate effect and revoke the arrears since moving out!

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